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WHERE IS THE DEMOCRACY AND FREEDOM OF SPEECH?


TANESCO – WHERE IS LAW & ORDER?
WHERE IS THE DEMOCRACY AND FREEDOM OF SPEECH?

Its is regretfully more than a year since I have complained in regards to power problems and phase tripping at 870 mfaume road. This complaint was reported to the Past Ilala Regional Manager Mr. Richard Nsulau, Ilala Emergency Engineer and Customer Relations Manager of Tanesco. I had been promised that something would be done soon.

This problem had started since we got a new 10 + 4 storey building in our neighborhood on mfaume road. This building has 2 flats on each floor and is equipped with more than 3 air conditioners per flat, geysers, washing machines, sophisticated modern electronic devices, elevators etc. If we look at the building as a whole it has more than 42 air conditioners, minimum of 28 washing machines, minimum of 28 geysers and so forth.
According to the Tanzanian law this building is supposed to have a transformer of its own, which should cater and provide electricity to this building from the main line that is coming from the Ilala Substation but unfortunately due to our corrupt Tanesco officials this building has been given access to the transformer that was designed for a few small flats in Mazengo and Mfaume road.
Due to this new building’s connection and high load intake we face phase tripping daily in the evenings. If the owner has the capacity to build such a huge structure then can’t he afford to arrange for a transformer? Or he has been misled by some officials who look for their own advantages?

When the phase trips this building (which is supported by a day and night standby generator and caters for all the above load) switches to generator mode while we wait for Ilala Emergency team to come maybe after an hour or two at times when the new shift comes they tackle the complaint thus leave us and our families to suffer for hours. Is this fair?

Lately we have had instances when the phase trips more than once and upto 4 times in the same night due to overload to the transformer. This problem has also caused our electronic appliances to burn out and get damaged. Who is responsible and who will pay for them? Tanesco or the new building owners?
We have pre paid power (LUKU) which serves us the right to have the power unless there is a major and acceptable problem in the substation or the national grid.
I have sent my complaint many times to Tanesco and had also reported this issue through a friend of mine to The Express newspaper who tried to interview the customer relation officer as per my information but my matter and complaint wasn’t printed in the media as Tanesco gives good advertising business to some popular newspapers therefore the media does not write anything against Tanesco and people like us continue to suffer and be bullied by Tanesco.
Where is our freedom of speech and where is the democracy?
Most of you who are reading this are parents, I have small children who go to schools and need good sleep so that they are fresh at school. Lately I had been called by my child’s teacher asking me the reason why my child is sleepy in school. My child’s performance is also affected by this problem. It is indeed a shame for parents to hear such things but this is a result of the power problems especially at its peak around 7pm onwards and resumes normally when the Tanesco technicians decide. In such a state can a child sleep in hot weather of dar es salaam and lately upanga area is infested with mosquitos?
I have complained many times but nothing has been done. The best thing Tanesco can do now is to disconnect this building until they are installed with their own transformers meanwhile their generator will support them and let us live in peace now. If required I can arrange for a signed petition from all the neighbors who are suffering from this building’s existence.
I shall appreciate if this matter is considered positively and solved amicably.
Yours sincerely
Muslim Bharwani

c.c. Tanesco Headquarters
c.c. EWURA
c.c. President’s Office
c.c. Prime Minister’s Office
c.c. Anticorruption bureau of Tanzania
c.c. Ministry of Energy and Minerals
c.c. Media
c.c. Human Rights office in Tanzania
c.c kingkif.blogspot.com

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